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FAQ

Questions, answered plainly.

If you don't see your question here, it's one WhatsApp message away.

How fast will I get a quote?

A tailored itinerary and quote, usually within 2–3 hours — often much faster. Every quote is personally put together around your dates and budget, so occasionally, during high-demand periods, it may take a little longer.

Are you available 24/7?

BDS Holidays is reachable around the clock, although response times may occasionally vary because our service is dedicated, personalized, and hands-on.

What is your refund and cancellation policy?

Refunds are subject to the cancellation policy of the respective airline, hotel, or service provider. If no payment has been made on your behalf yet, your booking is fully refundable. Once a payment has been made to secure your flight, hotel, or visa, any amount recovered from the supplier will be refunded to you, minus applicable service charges. Visa fees are non-refundable once submitted, in line with standard government/embassy policy. Full details on our Refund & Cancellation Policy page.

Do you handle Middle East visas?

Yes — we provide complete, end-to-end tourist visa assistance for Dubai and other Middle East destinations, including documentation guidance.

Which destinations do you cover?

Featured destinations include Dubai, Malaysia, Thailand, Singapore, Bali, Sri Lanka, Oman, Qatar, Vietnam, and Azerbaijan — plus custom itineraries and flight bookings worldwide. See our Destinations page.

How do I pay?

Payments are collected directly and securely by BDS Holidays via verified bank transfer and official payment channels — there's no third-party payment gateway on this site.

Is BDS Holidays a registered business?

Yes. BDS Holidays is a Government Registered MSME Travel Enterprise, a sole proprietorship based in Punjab, India.

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Our WhatsApp number

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